What is the cancellation policy at JCOA?
Seats in a cooking class are much like tickets to the theater. If you’re unable to attend, it’s best to send someone in your place. Because we purchase food and prepare specifically for the students in that class. When you reserve a spot in our cooking class full payment is required at the time the registration is made.
If you cancel at least 30 days prior to the start of class we will charge a $50 cancellation fee and refund the balance to you.
If you cancel at least 30 -7 days of your scheduled class, we will charge a $50 cancellation fee and the remaining balance will be applied as a credit to any future classes we offer.
If you cancel at within 1- 6 days of your scheduled class, no refunds, transfers gift cards, or credits will the issues for cancellation. While it is not in our nature to say no, we are not able to offer credit, transfers or refunds for last-minute illnesses or work-related conflicts, personal emergencies, or even events beyond our control. However, you’re always welcome to send someone in your place because we understand these things happen.
If we cancel the class due to low enrollment, all payments and deposit will be refunded in full.
What should I wear to my cooking class?
We recommend that students wear closed-toe shoes to class and to dress appropriately for a cooking environment. Open-toed shoes, and flip flops are not allowed to be worn during class. Your enrollment will include a logo apron that you can wear during class.
If you come to class without proper shoes, you WILL NOT be able to participate that day. Please be aware of this strict policy.
Are your classes hands-on?
All of the classes both for adults as well as kids at JCOA are hands-on cooking unless it is noted in the class description as a demo class. You will be preparing your own recipes and dishes with guidance from our Professional Chefs.
Will my child use culinary knives during class?
All children will use culinary knives that are specifically for children, without the sharpened end. If a particular student wishes to use a real knife, they will have to have a written release form signed by their parents at the beginning of the class. This rule will apply to all ages of children under 18. No exceptions.
How do you handle food allergies?
For those with nut allergies: Please note, some of our recipes will include nuts. Any nuts that are on site are stored in enclosed containers. All pans, pots, bowls, etc are run through our ware washing machine which reaches sanitizing temperatures during the cycle. In the classes most recipes we select allow the option of including or excluding nuts and we set up for each registrant accordingly.
Other food allergies or religious dietary restrictions:
We also try to accommodate those with other allergies like milk allergies, sesame, soy, etc. On our Student Information Form there is a reserved area to disclose to the staff any food allergies or dietary restrictions that you may have. We will try to accommodate those requests during your class. Please MAKE SURE you mention those requests in written format.
Can my child take 1 cooking class, or do I have to enroll them in a 4-week program?
Our courses are designed to build on different skills from week to week , along with learning a basic educational course each week. Because of our this structure, our classes require a commitment to the series. We also understand that some students need to try out our class before committing and we encourage this. Best bet is to call and discuss.
What's the difference between a cooking class and a private party?
Private parties are closed to the public. It is a single group that attends, and the party has an organizer that picks a date and the menu for that event
Private parties are for groups of 8 or more. ( smaller groups are welcome of course, as long as the minimum payment requirement is met.)
Private parties are priced at $75.00 per person for Adults, $45.00 per child plus tax and gratuity and they will include:
- Appetizers Served For Reception (30 Minutes) Wine served for adult parties.
- Meal Preparation – Full Course Menu (90)
- Sit down meal experience (60 minutes) Wine served for adults parties.
Can I bring my own bottle of wine?
Per our license agreement, absolutely no alcohol may be brought into the school. While some of the classes will have wine, they will be served accordingly. You can expect to receive at least two glasses of wine over the course of the class.
For Private Group Parties, the wine will be served during the reception time, and after meal preparation time when knives are put away. The specially paired wine will be served with the meal.
For the Adult Cooking Classes, wine will be served after meal preparation time, and when the knives are put away. The specially paired wine will be served with the meal.
Will I get a copy of the recipes made during the class?
Yes! Every student will get a recipe at the beginning of class so that they can follow along with the instructor during the class time. You are welcome and encouraged to take these recipes home with you after class and try them with your family.